Zebra OneCare Essential For The ZC10L

About The Zebra OneCare Essential Plan

This is Zebra's manufacturer-backed cover plan for the ZC10L large format card printer specifically. Enjoy 5 years of comprehensive coverage against accidental damage and normal wear and tear, on top of what the printer's standard warranty gives you.

What's actually covered

Comprehensive coverage here means both accidental damage and normal wear and tear are included, not just manufacturing defects. If a card jam, a knock or day-to-day use takes its toll on the ZC10L over the coverage period, repair costs are covered rather than being an unplanned bill. Technical support is included too, so a fault doesn't sit unresolved while you wait on a callback.

Repair turnaround and support access

If the ZC10L needs a repair, Zebra's standard turnaround under Essential is 3 business days from when the printer arrives at their repair centre, not including transit time to and from you. Live agent technical support is available Monday to Friday during local business hours, so there's a real person to talk through a fault with, not just a ticket queue.

Coverage at a glance

Worth sorting out at the same time you buy the printer

Buy this alongside your ZC10L to lock in the 30-day purchase window or get in touch with the team if you want to talk through what's covered before you commit. You can also call us on 0203 744 2333. Our lines are open between 9 am and 5 pm; after that, one of our experts will contact you the next working day.

FAQs About Zebra OneCare Essential

Does this actually cover accidental damage or just faults that aren't our fault?

Both. Essential is comprehensive coverage, so accidental damage and normal wear and tear are covered, not just manufacturer defects.

We're past 30 days since buying the Zebra ZC10L, can we still add this?

This plan has to be purchased within 30 days of the printer itself. Get in touch and we'll talk you through what cover options are available if that window's passed.

Does this cover the printhead specifically?

Get in touch with the team to confirm exactly what's included for printhead wear under this plan before you buy, so there's no ambiguity later.

What happens if we need a repair outside Monday to Friday business hours?

Live agent support under Essential runs Monday to Friday, local business hours. If faster or round-the-clock response is needed, ask the team about Zebra OneCare Select instead. You enjoy exactly the same amount of coverage, replacement devices and 24/7 technical support.