Orders placed Monday to Friday before 3 p.m. will dispatch the same day.
Orders placed after 3 p.m. will ship the next working day.
If after 3 p.m. and the goods are urgent, please contact us and we'll try our best to help.
Deliveries are subject to stock availability and credit control.
Next day delivery is not available on personalised products - please see the indicated lead times for these products.

• Free Express Courier Next Business Day
  Free delivery on orders over £150 (ex. VAT)- UK mainland only.
  For offshore UK islands and the Scottish Highlands, please allow 2 - 3 working days.
• Standard Express Courier
  £9.50 - UK mainland, next business day.
  For offshore UK islands and the Scottish Highlands, please allow 2 - 3 working days.
• Pre 10:30 Next Business Day
  £37.50 - UK mainland only.
• Saturday Delivery
  Please contact us
• Same Day Delivery
  Please contact us
• Collection From North London Office
  Collections by appointment only, please contact us.
• International Shipping
  Rates available at checkout.

Please contact us within 14 days of receiving your goods if you wish to return any items and we will arrange collection. All goods must be returned unopened and in a resalable condition. Please note that for personalised such as custom lanyards, preprinted cards or card encodings are non-returnable unless the goods are shown to be faulty. For further details, please see our terms and conditions.

If you require any help, need advice on a product or can't find what you need then please contact us. We are open Monday - Friday 9:30 - 17:30 and you can call on 0800 756 5550, email sales@plastic-id.com or contact us via Live Chat.